Privacy Policy

1. Who We Are

Harvey | Martin Hair Room (“we”, “us”, “our”) is a hair salon based in Birmingham, UK. We are the data controller responsible for your personal information.

If you have any questions about this policy or your data, you can contact us at:

Email: info@harveymartinhair.com

2. Information We Collect

We may collect and process the following types of personal information:

Contact information: such as your name, phone number, and email address
Booking details: such as appointment dates, services requested, and stylist preferences
Marketing preferences: such as whether you have opted in to receive updates or promotions
Technical data: such as IP address, browser type, and device information (if cookies or analytics tools are used in the future)

3. How We Collect Your Information

We collect information when you:

Visit our website
Make a booking (via our third-party booking app)
Sign up for marketing communications
Contact us by email, phone, or social media

Our website may redirect you to a third-party booking platform. That provider may collect and process your information in accordance with their own privacy policy, which we recommend you review when booking.

4. How We Use Your Information

We use your information to:

Manage and confirm your bookings
Communicate with you about your appointments or enquiries
Send marketing updates (only if you’ve opted in)
Improve our website, services, and customer experience
Comply with legal and regulatory obligations

5. Marketing Communications

If you opt in to receive marketing from us, we may send you updates about services, offers, or events by email or SMS.

You can opt out of marketing at any time by clicking “unsubscribe” in any email or by contacting us at

info@harveymartinhair.com.

6. Cookies and Analytics

Our website may use cookies or analytics tools in the future to improve performance and user experience.

You will be notified if cookies are in use and will have the option to manage your cookie preferences.

7. Sharing Your Information

We only share your personal information when necessary, such as:

With our trusted booking system provider, to manage appointments
With professional service providers (e.g. website hosting or marketing platforms) who help us run our business
When required by law or to protect our legal rights

We do not sell your personal data to third parties.

8. How We Store and Protect Your Data

We take reasonable steps to keep your information secure and to prevent unauthorized access, alteration, or disclosure.

Your data is stored on secure systems and retained only for as long as necessary to fulfil the purposes outlined in this policy.

9. Your Rights

Under UK data protection law, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data (“the right to be forgotten”)
Withdraw consent for marketing at any time
Complain to the Information Commissioner’s Office (ICO) if you are concerned about how we handle your data (www.ico.org.uk)

To exercise any of your rights, please contact us at info@harveymartinhair.com.

10. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, with the date of the most recent update clearly shown.

Last updated November 2025

Harvey | Martin Hair Room